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Platinum Debit Card

  • Purchase Protection
    On Your Payments
  • Global
    Customer Service

For Fees & Charges, click here

Global Customer Assistance Service

Our multilingual VISA service representatives can:

  1. Block your account from fraudulent purchases within 30 minutes.
  2. Arrange for a replacement card to be sent to you within 3 working days.
  3. Provide for emergency cash to be collected from 270,000 locations worldwide.

Contact Numbers: UAE - 8000021 Ext. 8666540112 or place a collect call from anywhere in the world: +13039671090.


Buyer's Protection

This feature is already built into your Platinum Debit Card and purchases are automatically covered for 90 days. For details and terms and conditions, please visit https://cardholderbenefitsonline.com/


Extended Warranty

Benefit from an automatic doubling of the manufacturer’s warranty (subject to a maximum of 24 months) against mechanical breakdown over and above the manufacturer’s warranty on new electrical household products when you shop with your Platinum Debit Card. To register a claim call +97145096111.


VISA Platinum Privileges

As a Platinum Debit Cardholder, enjoy exclusive offers and value-added benefits at travel, entertainment, retail, dining and a host of other establishments all around the world. For more, visit https://ae.visamiddleeast.com/en_AE/pay-with-visa/find-a-card/platinum.html.


One roadside assistance will be provided on charge of Transaction Protect Fee. Max cap of 3 services per year.

To avail these services, please email dibfeedback@motoringclub.com

Thank You