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Infinite Debit Card

  • Global
    Customer Service
  • Purchase Protection
    On Payments
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For Fees & Charges, click here

Exclusive Banking. Especially for you

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Whether you're jetsetting around the world or looking for the best wealth management opportunities, let your Infinite Debit Card open up a world of choices.

travel-in-style

Travel In Style

With multi-trip travel insurance, you as the cardholder and your family are covered on all trips up to 90 days. Visit https://cardholderbenefitsonline.com/ to check T&C’s of COVID-19 cover and to download the insurance certificate.

For any claims, you should email creditcardclaims@crawco.me with the following information:

  • Cardholder’s name
  • First 9 digits of covered card number
  • Cardholder’s address
  • The policy or section under which the claim applies
  • Brief details of the claim.
  • This will start the claim process.

  1. VISA Luxury Hotel Collection: Enjoy exclusive privileges such as best rates, automatic room upgrades, free internet & breakfast, VIP guest status, late check-out and a complimentary US$ 25 food and beverage voucher. For details, visit visaluxuryhotels.com 
  2. Full Multi-Trip Travel Insurance: As an Infinite Debit Cardholders, your insurance plan covers you (up to USD 1,000,000) on your international and domestic trips including lost/stolen baggage or money, delayed departure, medical expenses, repatriation/hospital expenses, personal liability and legal expenses. To register a claim, contact 80004413487 (UAE toll-free) or +61299471445 (overseas).
  3. Global Concierge Services: Look forward to personalised customer service, 24/7. No matter where you are, enjoy access to services like hotel bookings, flight reservations, limousine transfers and more, through a dedicated network of global toll-free numbers. For more, visit visainfinitecard.com or call 80004413487 (UAE toll-free) +61299471445 (overseas).
  4. Airport Lounge Access: You can receive unlimited complimentary access to over 500 airport lounges around the world with the “LoungeKey” program. Simply register your card to start using the service. For customer service support, please visit: https://www.loungekey.com/visamena
    • To avail complimentary airport lounge access, 1 international transaction > 1USD every calendar year must be made on the card. It may take up to 15 days for the information to be passed on to LoungeKey system.
    • With effect from 1st January 2021 lounge visits not meeting the above criteria will be charged to the cardholder by the Lounge.

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wajaha-benefits

Benefits

As a Infinite card holder, you will enjoy all the benefits of being an Wajaha Private Banking customer. With a wide selection of wealth management benefits ranging from financing and investment opportunities to your own Relationship Manager to guide you with portfolio analysis and fund management.

List of Wajaha Privileges:

  1.  Exclusive Wajaha Centres 
  2.  Personal Relationship Manager
  3. Investment Opportunities
  4. Wajaha Deposits 
  5. Wajaha Home Finance 
  6. Wajaha Auto Finance 
  7. Wajaha Personal Finance 
  8. Wajaha Infinite Debit Card 
  9. Wajaha Infinite Credit Card 
  10. Exclusive Wajaha Phone Banking Centres
  11. Lifestyle Privileges 
  12. International Concierge Services 
  13. Travel Insurance 
  14. Roadside Assistance: One additional roadside assistance will be provided on charge of Transaction Protect Fee. Max cap of 3 services per year. To avail these services, please email dibfeedback@motoringclub.com
  15. Lockers in DIB Branches
  16. Foreign Currency Exchange

  17. Transaction Protect: This feature protects the customers from small value transactions being declined due to insufficient funds. Maximum Transaction Protect Policy cap of AED 2,000 or 10% of salary whichever is lower applies.

For Details, visit here

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extended-warranty

Extended Warranty

Every purchase on your card (where applicable) guarantees you an automatic 12-month warranty, over and above the manufacturer warranty.

Benefit from an automatic doubling of the manufacturer’s warranty (subject to a maximum of 24 months) against mechanical breakdown over and above the manufacturer’s warranty on new electrical household products when you shop with your Infinite Debit Card. For details, visit visainfinitecard.com

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Global Customer Assistance Service

Our multilingual VISA service representatives can:

  1. Block your account from fraudulent purchases within 30 minutes.
  2. Arrange for a replacement card to be sent to you within 3 working days.
  3. Provide for emergency cash to be collected from 270,000 locations worldwide.

Contact Numbers: UAE - 8000021 Ext. 8666540112 or place a collect call from anywhere in the world: +13039671090.

 

Buyers Protection

Buyers Protection provides you with an extra peace of mind when purchasing an eligible item. Using your Visa Infinite card or payment device to pay for an Eligible Item, purchased in-store or online, you will receive complimentary Buyers Protection Insurance, providing cover for theft, accidental damage or non-delivery of eligible purchases, subject to the Terms and Conditions of the policy. Visit https://ae.visamiddleeast.com/en_AE/pay-with-visa/find-a-card/infinite.html for details

 

VISA Infinite Privileges

As a Infinite Debit Cardholder, enjoy exclusive offers, tickets to special events and value-added benefits at travel, entertainment, retail, dining and a host of other establishments all around the world. For more, visit visainfinitecard.com.

 

Jumeirah Emirates Tower Health Club

Free usage of facility at Emirates Towers Health Club (simply show your Infinite Card to avail this facility).

20 March 2024

Moving forward together: Dubai Islamic Bank teams up with Fitze for another first – the Ramadan “Move-a-Thon”

28 February 2024

Dubai Islamic Bank Shareholders Approve 45% Dividend for 2023

27 February 2024

Dubai Islamic Bank successfully prices USD 1 billion Sustainable Sukuk

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